Help- Joining Live Classes

This is information to help you get online with Take Heart and your favorite instructors.

Please note, on the calendar- located within the Namastream site- the orange will pertain to Broadcasting and the Green highlighted classes will pertain to collaborative live streaming.

 

BROADCAST LIVE-STREAMS
 


If you are joining my live-stream from a desktop or laptop please use CHROME or FIREFOX or SAFARI browsers.

If you are using an iPad or iPhone, you must use SAFARI.

  1. Open your browser and login to your Namastream site.

  2. Click on your "Events" tab in the top right corner where you will see all of your upcoming events listed.

  3. At the designated start time, click the "Join Session" button. The button will remain grey until I start the live-stream. 


GROUP COLLABORATIVE LIVE-STREAMS
If you've created group collaborative live-streaming (which uses Zoom), share these instructions with your students:


To join my live-stream, please use CHROME or FIREFOX or SAFARI browsers.

  1. Open your browser and login to your Namastream site.

  2. Click on your "Events" tab in the top right corner where you will see all of your upcoming events listed. 

  3. At the designated start time, click the "Join Session" button. The button will remain grey until I start the live-stream. 

  4. If you have never used Zoom before, it will ask you to download Zoom to your device.

  5. Once Zoom is installed, the Zoom window will open and you'll be able to participate in the live-stream.


TROUBLESHOOTING

If the you don't see a  a Join Session button

  • make sure you have purchased the product that you are live-streaming from

  • try refreshing the page

  • scroll down and look through all the events

  • check their internet speed (slow internet will not allow a stable live-stream)

  • close down any competing applications on your computer

  • make sure others are not consuming large amounts of bandwith on your network like video streaming, gaming or downloading large files

  •  try restarting the computer 

Take Heart Yoga

80 N. Pecos Rd. Suite C. Henderson, Nv 89074 702.789.4814 takeheartyoga@yahoo.com

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